This guide helps staff, faculty, and MBA & GMiM students to install and use the public printer.

Before You Start

Before installing the printer, please ensure that:

• Your PC is connected to the CEIBS network.
• Your CEIBS account is active.
• You have permission to install applications on your PC.
• Any VPN connection is disconnected before installing.

Download and install

1. Download the CEIBS-Printer App.
   
2. If the download does not start automatically:
   • Chrome/Edge: Right-click the link and select Save Link As
3. Open the downloaded installation package.
4. Follow the on-screen instructions to complete the installation.
   (make sure you are connected to the CEIBS campus network without a VPN connection.)
   

Setup Public printer

1. After installation, the default settings are 1 Sided Print and Black & White for Output Color.
2. If you want to use 2-sided printing or color printing, open the Windows system Settings > Devices > Printers & scanners.
3. Find CEIBS-Printer, then click Manage.
   
   
   
4. Open Printing preferences.
5. To enable double-sided printing, set 2 Sided Print in the printing preferences.
6. To print in color, change the Output Color setting.
   
   
   
7. Setup complete.

Print Your First Document

• The first time you print after installing the CEIBS-Printer App, you will be prompted to enter your CEIBS credentials.

Sign-in Format

Username

✅ Correct: lsissel

❌ Incorrect: This email address is being protected from spambots. You need JavaScript enabled to view it.

Password

Use your current CEIBS account password.

You may choose how long your credentials will be stored on your PC.

Useful Features

E-Card Login

You can sign in directly at the printer by scanning the QR code using the E-Card in the iCampusPlus app.

Badge Card Registration

You can register your student or staff card for printer authentication.

Please follow the printed guide Badge Card Registration located beside the printer.

Follow Me Printing

Follow Me Printing allows you to:

• • • Print from any device connected to CEIBS printing services.
    • Release documents at any available public printer.
    • Keep print jobs secure until released.

For more information, please refer to the printed instructions beside the printer or the All Services on Printer guide.

Important Notes

• Disconnect any VPN connection before printing.
• After changing your CEIBS password, re-enter your credentials when prompted.
• Print jobs remain securely queued until released at a printer.
• If printing fails, restart the application and verify your network connection.
• Print jobs sent to public printers will be cleared within 24 hours if not printed promptly.

For MBA & GMiM Students

• CEIBS provides a public printing service for MBA & GMiM students using 7 all-in-one printers.
• Students are provided with an initial complimentary black-and-white print quota. Color printing is charged at a standard rate.
• For more details, please refer to: 
  IT Resources and Services Quick Guide for MBA Students
  IT Resources and Services Quick Guide for GMiM Students

Troubleshooting

Printer Not Found

• • Verify that the CEIBS-Printer App has been installed successfully.
  • Check Settings > Devices > Printers & scanners.
  • Restart your PC if necessary.

Authentication Failed

• • Confirm that you are using your CEIBS username without @ceibs.edu.
  • Verify that your password is correct.
  • Re-enter your credentials if you recently changed your CEIBS password.

Print Job Does Not Appear

• • Ensure VPN is disconnected.
  • Verify network connectivity.
  • Resubmit the print job if necessary.